About Lesson
A very important audit in the Underwriting process is the verification of the company’s phone and voicemail. An Underwriter wants to feel confident in lending your business the money and if they call the so‐called business phone number, they expect the phone to be answered with the business name in the introduction. It needs to be answered with the name of the business (never with “Hello”) and a voicemail with the name of the business (“You have reached the offices of …”).
Lenders also want to see that you have a separate business line and that your home number and/or cell phone number is not the same. All established businesses have dedicated phone numbers and this how you want to be perceived by the lender.